According to the J.D. Power 2016 Malaysia Initial Quality Study (IQS), the quality of new vehicles in Malaysia has went up by 18% from 2015. The biggest improvement in 14 years of the survey which had also narrowed the gap between local and non-local carmakers to the smallest.
As usual, the survey examines the quality of new vehicles for the first two to six months of ownership which measures 200 or more problem symptoms covering eight vehicle components, these being vehicle exterior, driving experience, features/controls/displays, audio/entertainment/navigation, seats, HVAC, vehicle interior and engine/transmission.
All issues are summarised as the number of issues reported for each 100 vehicles (PP100). A lower PP100 score means a lower number of problem and higher performance.
This year saw a change in introductory quality over every one of the eight issue classes measured in the study, with engine/transmission enlisting the best reduction in issues. Vehicle outside keeps on being the classification with the most reported issues, a pattern that has proceeded from the earliest starting point of the study in 2003.
General introductory quality for 2016 was 69 PP100, a long ways from the 259 PP100 enlisted in 2003. The study included that while the underlying quality score for non-national brands is still better at 54 PP100, national brands, with a score of 83 PP100, are shutting the hole.
In a traverse of 14 years, the crevice amongst national and non-national makes has contracted to only 29 PP100 from 146 PP100. The study included that the year-over-year rate at which national makes are enhancing outpaces that of non-national makes, at 18% versus 16%, separately.
As far as specifics, an aggregate of 39 models were analyzed in the study, and two Toyota models, one Mazda and one Perodua model were positioned most astounding in their separate portions.
The Toyota Vios positioned most astounding in the section medium size fragment (48 PP100), while the Toyota Avanza was number one in the MPV/Van portion (52 PP100) for the eighth back to back year. The Perodua Myvi aced the smaller fragment (73 PP100), and the Mazda CX-5 was positioned most noteworthy in the SUV portion (41 PP100).
The 2016 IQS included an aggregate of 39 traveler auto, pickup and utility vehicle models from 12 marks, and depended on reactions from 2,436 new-vehicle proprietors who bought their vehicle between August 2015 and June 2016. The study was executed amongst February and August this year.