Malaysian Couple Allegedly Suffers Severe Bedbug Bites After Taking Express Bus To Melaka - The Coverage
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Malaysian Couple Allegedly Suffers Severe Bedbug Bites After Taking Express Bus To Melaka

You’d thought companies would learn from example or mistakes, but sadly this is one of the companies that are still ignorant.

Last week, a netizen and her boyfriend took the StarMart Express bus from Singapore to Melaka and they were met with an unpleasant experience during the trip.

According to WOB, during the bus ride on September 28, their bus had bedbugs all over the seats which caused the girl and her boyfriend to suffer irritated and bumpy skin. The bites were seriously bad!

Unfortunately, this is not the first case involving this particular bus company, as two previous reported cases of bedbugs being found on buses under this company surfaced in 2016 and 2017.

In the 2016 case, 26 passengers suffered bedbug bites during their journey from Kuala Lumpur to Singapore. Just months later, another case of bedbugs was reported on a bus under the same company, which was traveling from KL to Johor Bahru.

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The girl was quoted by WOB as saying,

“This is complete negligence to passenger’s basic needs. Just saying that no one contacted them despite all the allegations is ridiculous. As a company, they should reach out to affected passengers to fix the issue, like we filled up so many forms for what? I just want to make sure that they understand this isn’t an acceptable way of running a business.”

Source: The Coverage

What are your thoughts on this? Share them with us in the comment section below.

(Source: WOB)

2 Comments

2 Comments

  1. Tan hock meng

    October 6, 2018 at 11:25

    The bus company should be fined heavily.

  2. khoo

    October 19, 2018 at 06:38

    Immediately, the authority must come down hard to suspend the operation and do a thorough check on the company operation procedure n cleanliness maintenance.

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