A social media post complaining about a restaurant in Kajang charging patrons who sat in air-conditioned rooms RM10 has sparked an intense debate among netizens, arguing if waiters should or should not have warned patrons before they sat down.
The post was initially intended to shed light on a restaurant, whom the poster claimed was preposterous for the restaurant to charge just to use the air-con room. To support her claim the poster even posted a picture of the receipt. The post initially garnered a lot of support from netizens, who said that it was wrong for the restaurant to charge for air-conditioning and prompted many who said they will boycott the restaurant for such practices.
However, very soon someone pointed that the restaurant actually placed a notice on the glass door of the air-conditioned room, stating very clearly in both English and Mandarin that patrons who choose to dine in the air-conditioned room will be charged RM10.
Despite that, many also came to the original post’s defence, saying that many could have easily missed them and that the waiter should have forewarned diners before charging them. Others argued that by putting it clearly on the glass door, in both languages should have been sufficient and that diners were at fault for not noticing them. If they did, there were no grounds to complain as they could choose not to use the air-conditioned room.
Also, forewarning diners would post a problem of patrons might taking offence thinking that waiters assumed they couldn’t afford to pay an additional RM10.
The argument continued, with some saying that it is normal for some restaurants to charge extra for “VIP rooms”, and some still standing firm that restaurants should not charge for air-conditioning.