Everybody knows how check-in luggage is handled in the airport. Despite fragile or this-side-up stickers pasted all over our luggage, they almost always come back in new bruises upon collecting at landing.
Toss it, drag it, flip it, spin it… You name it. It’s like a sport for these airport luggage handlers.
Which is why Group Chief Executive Officer (CEO) of AirAsia, Tony Fernandes, pleaded his staff to handle passengers’ bags more carefully as seen in a viral Facebook post.
“Please look after bags better. Ok? Every day I got someone emailing me about bags.
“Don’t throw the bags anymore, kiss the bags,” said the CEO at the workplace in the airport which resembles a locker room speech as seen in many movies.
Other than the heartfelt plead by Tony, the founder of the low-cost airline was also seen approving the workers’ request that promises a new working roster.
“You are willing to work 12 hours a day?
“If we go 4 x 4, you are willing to work 12 hours a day?” asked Tony, both questions in which were answered by a loud, passionate yes.
After considering for awhile, Tony approved the new working roster but in the condition that the workers must handle the luggage carefully from here on as well as applications for sick leaves must see a drop in the future. Awww, only work 4 days a week. What a great work-life balance initiative.
Hope that AirAsia staff really live up to Tony’s demand and handle our bags with care from here on. What are your thoughts on this? Let us know in the comments below.