If you’re always using the Maybank app for your online transactions then you should know that there will be a new authorisation method that is coming into effect from 22 January 2019 onwards.
Based on an announcement that Maybank made on Dec 20, 2018, all Maybank app transactions including Instant Transfer and Interbank Giro Transfer to your non-favourite accounts, Bill Payment and Prepaid Reload will be required to use Secure2U. The previous authorisation method is known as SMS TAC (yes, that SMS you receive with a code that can only be used once!) will be replaced with Secure2U.
Dear Valued Customers,
Secure2u protects your online transactions because it is a safe and reliable transaction authorisation method. Effective 22nd January 2019 all Maybank app transactions (including Instant Transfer and Interbank Giro Transfer to your non-favourite accounts, Bill Payment and Prepaid Reload) will be safely authorised on Secure2u to replace SMS TAC.
Activate Secure2u today!
Learn more about why Secure2u is more reliable and activate in just a few simple steps to experience the convenience today. For any assistance, contact our Customer Care Hotline at 1300-88-6688 (Malaysia) or +603-7844 3696 (calling from overseas).
Here’s how it works:
1. You will pair your device with your Maybank2u User ID and all transactions can only be authorised on the registered device
2. There are actually two transaction authorisation methods in Maybank’s Secure2u feature that you can choose: Secure Verification and Secure TAC
3. For Secure TAC, it is similar to SMS TAC but this time, the six-digit Transaction Authorisation Code (TAC) will be available on the Maybank app instead of through an SMS
4. Secure Verification is slightly different as users will receive a notification on their registered device’s Maybank app. You will have 30 seconds to “approve” or “reject” transactions on Maybank2U